Policies and Procedures

Classes, Attendance and Cancellation

☀️ Students are encouraged to pre-register for classes online. Please check in at the welcome desk when you arrive even if you have booked online.

☀️ Classes have a set capacity and participants are strongly encouraged to pre-register. Walk-ins cannot be guaranteed a spot in class. If you are registered and on the "Wait List" we encourage you to come to the class as space usually comes available.

☀️ Students must sign a waiver before attending classes.

☀️ Please arrive for your class on time, we encourage at least 10 minutes prior to class to set up and get ready. The door will be closed and locked at class start time. The studio will open approximately 30 minutes before class time.

☀️ Those with a Sol 4, Sol 8, or Sol Unlimited membership may bring one free guest per calendar month. To pre-register your guest for a class, email info@yogasolVA.com with your guest's name, phone number and email address and let us know the date and class your guest will attend.

☀️ Class Bundles are shareable with family members. Please contact Yoga Sol to request linking family accounts to share Class Bundles. Memberships cannot be shared.

☀️ Class schedules, appointments, instructors and prices of classes, bundles, memberships and products are subject to change.

☀️ Do not attend class if you are feeling ill or have symptons.

☀️ If you need to cancel a booking, do so at least 30 minutes before the class begins through the App or online. If you do not cancel at least 30 minutes before class start time, this booking will not be refunded or credited back if the class is full. Your uncancelled booking might cause someone else to miss class if it is at capacity.

☀️ In the event that we need to cancel a class or event, students that have pre-registered will be notified and credited fully.

Other Studio Policies

☀️ Yoga Sol is not responsible for lost or stolen items. Please do not bring valuables with you. There is a Lost & Found bin for water bottles, mats, clothing etc. that get left behind. Lost & Found items will be donated if not claimed after 30 days.

☀️ Gift Certificates, Class Bundles and Memberships are non-refundable. Memberships can be put on hold for special circumstances and a minimum of 7 consecutive days.

☀️ To cancel a membership: email info@yogasolva.com with your request to cancel at least 24 hours BEFORE your next scheduled auto-renew payment.

☀️ Unused retail merchandise in original condition may be returned within 30 days of purchase for studio credit.

☀️ Children under the age of 16 are not permitted to attend Hot 26&2 classes at Yoga Sol. Children should never be left unattended anywhere in the studio and are not permitted in the practice room during Hot 26&2 classes per our Insurance Policy. For all other classes, children under 16 must be accompanied by an adult and be a participant of the class.

Etiquette

☀️ Leave shoes in the welcome area when you arrive.

☀️ Enter the practice room silently for Hot 26&2 classes and exit as quietly as possible.

☀️ Please do not step on anyone else's mat.

☀️ When setting up your space, please make sure the person behind you can see in the front mirror. Set up your space quietly. Avoid crinkly plastic water bottles and ice in metal bottles- these can make a lot of noise.

☀️ Leave phones and any device that makes noise outside of the practice room. If your watch is a distraction for you, please don't wear it into class.

☀️ Keep your eyes on your own practice. If you are a beginner and are unsure of a posture, more experienced yogis are often great examples and it can be helpful to discreetly observe at times you are unsure. Otherwise, please keep your eyes on yourself or the instructor.

☀️ Place sweaty props beside the door in the designated spot and return any non-sweaty props back to their place on the shelf.

☀️ If you shower after class, please make it short. Others may be waiting.